:root{color-scheme:light;--ink:#1b2a4a;--muted:#52627a;--line:#d8e1ed;--paper:#fff;--ground:#f1f5f9;--blue:#245ca5;--blue-soft:#edf3fc;--danger:#a42e32}
*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--ground);font:17px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}a{color:var(--blue);text-underline-offset:3px}button,input,select,textarea{font:inherit}button,a,input,textarea,select,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.65}::selection{background:#cbdcf4;color:var(--ink)}:focus-visible{outline:3px solid #4277c2;outline-offset:3px}h1,h2,h3,p{overflow-wrap:anywhere}h1{font-size:30px;line-height:1.2;margin:0 0 10px;letter-spacing:-.02em}h2{font-size:22px;line-height:1.3;margin:0 0 14px}p{margin:8px 0 18px}small,.muted{color:var(--muted);font-size:15px}small{display:block}main{min-width:0}.nps-workspace{padding:18px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin:22px 0}.page-head p{margin:0;color:var(--muted)}.button{min-height:44px;display:inline-flex;align-items:center;justify-content:center;padding:9px 16px;border:1px solid var(--line);background:var(--paper);color:var(--ink);border-radius:8px;text-decoration:none;font-weight:600;line-height:1.3;text-align:center;white-space:normal}.button.primary{background:var(--blue);color:white;border-color:var(--blue)}.button.danger{color:var(--danger)}.button:hover{background:#e5edf7}.button.primary:hover{background:#194d8e}.actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.notice{padding:14px 18px;border:1px solid #c6d7ec;border-radius:8px;background:var(--blue-soft);margin:14px 0 20px}.notice.lock{background:#fff6df;border-color:#e6cc8a;color:#694b0e}.notice.error{background:#fff0f0;border-color:#e1b0b0;color:#8d252a}.tabs{display:flex;flex-wrap:wrap;gap:0;border-bottom:1px solid var(--line);margin:22px 0}.tabs a{min-height:48px;padding:11px 16px;text-decoration:none;color:var(--muted);border-bottom:3px solid transparent;font-weight:600}.tabs a[aria-current=page]{border-color:var(--blue);color:var(--blue)}.count{font-size:14px}.filters{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;margin:18px 0 24px}.filters label{flex:1 1 170px;min-width:0}.filters label:first-of-type{flex-basis:250px}label{display:block}label>input:not([type=radio]):not([type=checkbox]),label>select,label>textarea{margin-top:6px}input:not([type=radio]):not([type=checkbox]),select,textarea{display:block;width:100%;min-width:0;max-width:100%;border:1px solid #aebed2;border-radius:7px;background:#fff;color:var(--ink);padding:10px 12px;min-height:46px;caret-color:var(--blue)}input::placeholder,textarea::placeholder{color:#596b83;opacity:1}textarea{resize:vertical;line-height:1.5}.panel{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:22px;margin:24px 0}.reading{max-width:78ch}.stat-line{display:flex;flex-wrap:wrap;gap:24px;padding:12px 0 22px;margin-bottom:16px;border-bottom:1px solid var(--line)}.stat-line>div{flex:1 1 160px}.stat-line span{display:block;color:var(--muted);font-size:15px}.stat-line strong{font-size:26px;line-height:1.6;font-variant-numeric:tabular-nums}.data-table{width:100%;border-collapse:collapse;background:var(--paper);table-layout:fixed}.data-table th{text-align:left;padding:13px 12px;font-size:15px;color:var(--muted);font-weight:600;border-bottom:2px solid var(--line)}.data-table td{padding:16px 12px;border-bottom:1px solid var(--line);vertical-align:top;overflow-wrap:anywhere}.data-table td strong{font-weight:650}.data-table td small{margin-top:6px}.clients-table th:first-child{width:25%}.clients-table th:nth-child(2){width:27%}.clients-table th:nth-child(3){width:17%}.prepare-form{display:flex;flex-direction:column;align-items:flex-start;gap:10px}.prepare-form select{font-size:16px}.empty{padding:42px 12px;border-bottom:1px solid var(--line)}.empty p{max-width:65ch;color:var(--muted)}.case-row{padding:22px 0;border-bottom:1px solid #becddf}.case-heading{display:flex;justify-content:space-between;gap:24px}.case-heading p{font-size:15px;color:var(--muted)}.case-heading h2{margin-bottom:5px}.badge{padding:5px 10px;border:1px solid var(--line);border-radius:6px;font-size:15px;background:#fff}.badge.urgent{color:#8d252a;border-color:#dca6a8;background:#fff1f1}.late{color:#9e292e!important;font-weight:600}.issue-list{display:flex;flex-wrap:wrap;gap:6px 20px;padding-left:20px;margin:8px 0 16px}.case-form{margin:16px 0;max-width:100%}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:18px}.case-form textarea{margin-bottom:16px}summary{cursor:pointer;font-weight:600;min-height:44px;padding:10px 0}details{margin-top:14px}.settings-form{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:22px}.settings-form>.button{margin-top:18px}.facts{display:grid;grid-template-columns:190px minmax(0,1fr);gap:12px;margin:24px 0}.facts dt{color:var(--muted)}.facts dd{margin:0;overflow-wrap:anywhere}.history{padding-left:25px}.history li{padding-bottom:15px}.history p{margin:5px 0}.link-input{font-size:16px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.nav{display:flex;flex-wrap:wrap;gap:8px 10px;margin:10px 0 16px}.nav a{padding:8px 12px;border-radius:7px;background:#fff;color:var(--ink);font-size:15px;font-weight:600;text-decoration:none}.nav a.active{background:var(--blue);color:#fff}
.feedback-page{background:#f7f9fc;padding:30px 18px}.feedback-main{max-width:760px;margin:0 auto}.public-brand{color:var(--blue);font-size:21px;font-weight:750;letter-spacing:-.02em;margin:0 0 28px}.feedback-main h1{font-size:32px;margin-bottom:18px}.feedback-main header p{max-width:68ch}.feedback-form{margin-top:30px}.question{border:0;border-top:1px solid var(--line);padding:25px 0;margin:0;min-width:0}.question legend,.question-title{float:left;width:100%;font-size:19px;font-weight:650;line-height:1.4;margin:0 0 16px}.question legend+*{clear:both}.required-text{display:block;color:var(--muted);font-size:14px;font-weight:400;margin-top:5px}.score-scale{display:grid;gap:7px;clear:both}.csat-scale{grid-template-columns:repeat(5,minmax(0,1fr))}.nps-scale{grid-template-columns:repeat(11,minmax(0,1fr))}.score{position:relative;min-width:0}.score input{position:absolute;opacity:0;width:100%;height:100%;margin:0;cursor:pointer}.score span{display:flex;min-height:52px;align-items:center;justify-content:center;border:1px solid #aebed2;border-radius:8px;font-weight:650;background:white}.score input:checked+span{background:var(--blue);border-color:var(--blue);color:white}.score input:focus-visible+span{outline:3px solid #4277c2;outline-offset:3px}.scale-labels{display:flex;justify-content:space-between;gap:20px;font-size:14px;color:var(--muted);margin-top:9px}.scale-labels span{max-width:45%}.scale-labels span:last-child{text-align:right}.option-list{display:flex;flex-direction:column;gap:3px;clear:both}.option-list label,.contact-choice{display:flex;align-items:flex-start;gap:11px;min-height:44px;padding:9px 0;cursor:pointer}.option-list input,.contact-choice input{width:20px;height:20px;flex:0 0 20px;margin:3px 0 0;accent-color:var(--blue)}.option-list input:checked+span{font-weight:600}.issue-picker summary{font-size:19px}.contact-choice{border-top:1px solid var(--line);padding-top:22px;margin-bottom:18px}.submit-feedback{min-width:210px}.feedback-form>.muted{font-size:14px;margin:16px 0}.optout{margin:32px 0}.text-button{border:0;background:transparent;color:var(--muted);padding:10px 0;text-decoration:underline;text-underline-offset:3px;text-align:left;min-height:44px}footer{border-top:1px solid var(--line);padding-top:20px;margin-top:40px;color:var(--muted);font-size:14px}.thanks{padding:16px 0}
@media(max-width:900px){.nps-workspace{padding:14px}.data-table,.data-table tbody,.data-table tr,.data-table td{display:block;width:100%}.data-table thead{display:none}.data-table tr{border-bottom:1px solid var(--line);padding:12px 0}.data-table td{border:0;padding:7px 12px}.data-table td[data-label]:before{content:attr(data-label);display:block;color:var(--muted);font-size:14px;margin-bottom:3px}.data-table td[data-label=""]:before{display:none}.prepare-form{flex-direction:row;flex-wrap:wrap}.prepare-form select{flex:1 1 200px}.panel{padding:18px}.case-heading{flex-direction:column;gap:0}.form-grid{grid-template-columns:1fr}}
@media(max-width:620px){.page-head{flex-direction:column;gap:16px;margin-top:18px}h1{font-size:27px}.tabs a{padding:10px 12px;font-size:16px}.filters{gap:12px}.filters label{flex-basis:100%}.filters button{width:100%}.notice{padding:12px 14px}.stat-line{gap:14px}.stat-line>div{flex-basis:130px}.stat-line strong{font-size:23px}.facts{grid-template-columns:1fr;gap:4px}.facts dd{margin-bottom:12px}.feedback-page{padding:22px 16px}.feedback-main h1{font-size:28px}.public-brand{margin-bottom:22px}.question{padding:23px 0}.question legend,.question-title,.issue-picker summary{font-size:18px}.nps-scale{grid-template-columns:repeat(6,minmax(0,1fr))}.submit-feedback{width:100%}.settings-form{padding:16px}}
@media(max-width:360px){.nps-workspace{padding:10px}.feedback-page{padding:20px 12px}.nps-scale{grid-template-columns:repeat(4,minmax(0,1fr))}.score-scale{gap:5px}.score span{min-height:48px}.tabs a{padding-left:9px;padding-right:9px}.panel{padding:14px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}

.answer-facts{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:8px 20px;margin:16px 0}.answer-facts dt{color:var(--muted)}.answer-facts dd{margin:0;overflow-wrap:anywhere}@media(max-width:620px){.answer-facts{grid-template-columns:1fr;gap:4px}.answer-facts dd{margin-bottom:12px}}

.preview-kind{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:30px}.preview-kind label{flex:1 1 200px}

.bis-navigation{margin:0}.bis-navigation>summary,.filter-panel>summary,.case-rules>summary{display:none}.lock-short,.mobile-tab-form{display:none}.source-note{margin:12px 0}.source-note>summary{color:var(--muted);font-size:15px}
@media(max-width:620px){.bis-navigation>summary,.filter-panel>summary,.case-rules>summary{display:list-item}.bis-navigation>summary{border-bottom:1px solid var(--line);color:var(--blue)}.page-head{gap:10px;margin:14px 0}.page-head h1{font-size:25px}.page-head p{display:none}.lock-detail,.tabs{display:none}.lock-short{display:inline}.notice.lock{margin:12px 0;padding:10px 12px}.mobile-tab-form{display:flex;align-items:flex-end;gap:10px;margin:12px 0}.mobile-tab-form label{flex:1;min-width:0}.filter-panel{margin:8px 0;border-bottom:1px solid var(--line)}.filter-panel .filters{margin-top:8px}.case-rules{margin:8px 0}.case-rules>summary{font-size:15px;color:var(--muted)}.case-row{padding-top:14px}.source-note{margin:8px 0}.source-note>summary{padding:8px 0}}